On-line Buying Guides
For independent assessments about cell phone service providers and Smartphone product quality, visit the following sites:
| Wireless Guide |
Use this guide to help you choose the right wireless network, service plan and phone to fit your lifestyle and your pocketbook.
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| eBay’s Cell Phone Buying Guide |
eBay’s buying guide walks you through every aspect of the cell phone selection process.
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| Phone Dog’s Cell Phone Buying Guide |
A great site for understanding the basics of cell phone technology. The site also provides in depth analysis of all the major national and regional cell phone carriers and their service plans.
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| Mobiledia’s Smartphone Buyers Guide |
The Mobiledia site has in-depth reviews of the most popular Smartphones on the market.
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| TopTenREVIEWS’ 2011 Cell Phone Providers Review Comparisons |
This site provides a side by side comparison and in-depth review of all the major cellphone networks in the US.
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| CNet’s Quick Guide to Top Cell Phone Carriers |
This site provides descriptions and in depth analysis of all the major national and regional cell phone carries in the US. The site also provides links to each carrier’s coverage map.
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Customer Satisfaction Ratings (Hardware)
Here are some great sites to learn what consumers think about the quality and reliability of the Smartphones they’ve recently purchased.
J.D. Powers 2010 Wireless Phone Satisfaction Study
J.D. Powers Wireless Smartphone Ratings
Wireless Guide’s Customer Satisfaction Survey Results
Consumer Report’s Consumer Ratings (subscription required to website; printed report available at newsstands and bookstores)
Word-of-mouth recommendations are also very useful in helping to determine a brand’s reliability, locating trustworthy vendors and finding good prices.
Customer Satisfaction Ratings (Cell Phone Networks)
Here are some links to websites that contain customer satisfaction ratings for all the major US wireless providers. The ratings were derived from extensive customer surveys and polling as well as in-house testing.
J.D. Power & Associates
ConsumerReports.org (subscription required to website; printed report available at newsstands and bookstores)
PC Magazine
Gizmodo
Wired Magazine
TopTenReviews